Terms and conditions

1. Late payments could result in an interruption of service.

2. You the customer agree for Evessio to use your logo on our website and write a testimonial with Evessio.

3. Training with a TAM is provided FOC for up to 2 hours per year with Custom Service products.

4. Consultancy that requires CSS and Java script modifications will be provided FOC for up to 1 hour per year.

5. Any additional consultancy for bespoke work, training or CSS and Java script modifications can be procured at a rate of £160.00 per hour (minimum two hours purchase)

6. Any events launched that exceed the specified limit of 1 awards room module per year will require additional modules.

7. Refunds or credits will not be provided if projected event volumes are not met or TAM days are not utilised.

8. Refunds will not be provided for any consultancy or development work agreed to should the agreement be terminated or there is a subsequent reduction to the scope of the work.

9. Should any event that has content including video and/or music that requires copyright, royalties or usage licenses, you the customer confirm you will have in place the appropriate licenses for your event

10. You the customer have reviewed and agreed to the data processing document.

11. Should you the customer not wish to continue after the renewal date, one year after the purchase of the Awards Room then those events published on the system with an event date that exceeds the renewal date can remain live and available with basic support until seven days after the event date where they will then be archived.

12. In the event of termination of a contracted project at any point after the work commences, no refund will be given

13. In the event that you the customer does not use all licenses within any given contract period due to the cancellation of an event for reasons outside of your reasonable control, you are entitled to receive a credit, equal to the licenses not used.

14. Any credits must be redeemed in a 12-month period.

15. Credits cannot be exchanged for cash refund in part or full.