Connecting Video and Audio

When joining the room

  • You will be prompted to connect your video and audio
  • This will be slightly different depending on your device or browser - see below for examples
  • Choose "Allow" to be able to use the video chat

Google Chrome

Microsoft Edge


Apple Safari

To enable if you previously blocked access

  • Locate the lock or camera icon in the address bar and click it for options
  • Allow access to the camera and microphone
  • Reload the page after updating the settings


  • This will initially be muted - click the icon to un-mute